FAQ

Returns/Exchanges

Have questions about our Return/Exchange policy, or want to get one started? Click here!

Shipping

It typically takes 1-2 full business days to fulfill and ship an order, at which point you’ll receive a shipping confirmation email containing a tracking number, allowing you to follow your package on its journey. From there, depending on your elected shipping speed, your package should take 3-5 business days to be delivered, barring any unforeseen delays by USPS.

U.S. orders over $75 qualify for free shipping. 

I'm not sure where to start and need help picking out makeup/shades to complement my skin tone.

We got you! Please send a barefaced selfie in natural lighting to info@pinkdustcosmetics.com so we can assist with a color match!

Do you offer wholesale/distributor pricing?

No. At this time, we do not offer wholesale or distributor pricing.

I'm a beauty professional/makeup artist; is there a discount available to me?

Yes! Makeup artists, cosmetologists, and other beauty professionals can obtain a 15% discount code by emailing a copy of your cosmetology license/registration to info@pinkdustcosmetics.com! License image MUST include your license number.

I have another question that isn't answered here!

Please email our Customer Service team at info@pinkdustcosmetics.com and one of our knowledgeable team members will get back to you within 24-48 hours!

Haven't heard back from us? Please try checking spam/promotional folders as our replies are often filtered. Then, mark us as safe/important so you never miss a message!